Quality and Outcomes

The entire team at Cooper University Health Care works together to provide you and your loved ones with the best care possible, the best patient outcomes, and an extraordinary patient experience.

The Cooper team is working toward becoming a high reliability organization (HRO).

Our team works to achieve continuous improvement in patient care. Multi-disciplinary clinical teams review patient outcome data regularly striving to eliminate any preventable harm to patients and ensuring adherence to evidence-based medical protocols for patient care.

Much of the quality data collected is publicly available and reported to and monitored by official agencies such as the Centers for Medicare and Medicaid Services (CMS), The Joint Commission, and the New Jersey Department of Health. Nationally accepted indicators for quality of patient care are listed below.

CMS Quality Measures

CMS reports on quality measures that show how often hospitals provide care that research demonstrates provides the best results for patients with certain conditions. Data on these measures can help you compare which hospitals give recommended care most often as part of the overall care they provide to patients:

  • Timely and effective care
  • Complications and deaths
  • Unplanned hospital visits
  • Psychiatric unit services
  • Payment and value of care

See how Cooper performed against these measures on Hospital Compare.

Stroke Care

The Comprehensive Stroke Program at Cooper University Health Care provides quality complex medical, interventional, and surgical stroke care to the entire South Jersey region. Use the link below to see how Cooper compares to other health care organizations across the country.

Heart Care

The Cooper Heart Institute provides high-quality care for patients with heart disease and those who need heart surgery. Use the links below to see how Cooper compares to other health care organizations across the country.

See how Cooper performs in the Society for Thoracic Surgeons (STS) Adult Cardiac Surgery Database for measures such as:

  • Isolated Coronary Artery Bypass Graft. 
  • Isolated Aortic Valve Replacement Surgery. 
  • Isolated Aortic Valve Replacement + Coronary Artery Bypass Graft Surgery. 
  • Isolated Mitral Valve Repair or Replacement Surgery. 

Details on STS public reporting are available on their website.

Oncology Care

MD Anderson Cancer Center at Cooper brings together southern New Jersey’s leading cancer program and the nation’s leading cancer center in a partnership focused on providing advanced cancer care to patients that includes using MD Anderson’s proven treatment approach, access to clinical trials, collaboration by national and regional cancer specialists, and customized treatment plans.

See how MD Anderson at Cooper performs against the Commission on Cancer quality standards and against performance benchmarks set by our partner institution, MD Anderson Cancer Center. The University of Texas MD Anderson Cancer Center is one of the world’s most respected centers devoted exclusively to cancer patient care, research, education, and prevention.

Readmissions, Complications and Deaths

Data on the following measures can help you compare which hospitals follow best practices most often as part of the overall care they provide to patients.

  • 30-Day Outcomes: Unplanned Readmission and Death Rate
  • Surgical Complications
  • Healthcare-Associated Infections

See how Cooper performed against these measures on Hospital Compare.

Commitment to High-Quality Care

There are a number of elements that establish Cooper University Health Care’s commitment to the provision of high-quality medical care, including:

  • Our mission "to serve, to heal, to educate." A strong statement that fully supports a commitment to the provision of quality care to our patients, their families and our community.
  • Accreditation by The Joint Commission of Cooper University Health Care’s hospital, clinics and ambulatory/outpatient health care programs. The Joint Commission's accreditation is recognized at the national and federal levels and signifies the organization’s strong commitment to adherence to quality performance standards.
  • World-renowned, board-certified physicians at Cooper, who demonstrate experience and expertise in specialty medicine. To become board certified, the physician must have practiced for a designated time period, after which they must pass a rigorous exam. Some Cooper physicians hold multiple certifications. 
  • Experience in the practice of medicine translates into improved outcomes for patients, according to numerous research studies. As a leading academic health system and regional referral center for cardiac patients, trauma patients, and critically ill patients, Cooper physicians and staff have the most experience in caring for critically ill and injured patients in the South Jersey region. 
  • Advanced technology that brings makes treatment safer, easier and faster. 
  • State-of-the-art facilities for patient care. Cooper continues to grow and build new facilities designed to enhance patient experience and provide advanced treatments and quality care.