Contact Us/FAQs

If you have a question regarding a bill you received for services provided by Cooper University Health Care or a Cooper University Physician, please contact our central billing office at 855.434.5938.

Copies of your birth certificate must be obtained through the city or municipality in which you were born. 

For those born at Cooper University Hospital in Camden, certificates can be obtained through the office of the city clerk. Contact information and instructions can be found by clicking here.

For those born at Cooper University Hospital Cape Regional, certificates can be obtained through the Middle Township office of the township Clerk. Contact information and instructions can be found by clicking here.

Visit the Cooper Company Store – click here to begin shopping.

Camden: The Vital Statistics office in Camden holds records of events that have occurred in the City of Camden from 1924 to present. To contact their office click here.

Cape May Court House: The Registrar of Vital Statistics office in Middle Township an provide death records. To contact their office, click here.

Click here to learn about the many different ways you can give – through donations, volunteering, community projects, and so much more.

Cooper uses a third-party vendor, The Work Number® by Equifax, to complete all employment verification requests.

This system is streamlined and fully automated, and allows Cooper to offer:

• A prompt response to verifiers online 24 hours a day, seven days a week.
• A secure, paperless way to provide proof of employment or income.
• Strict security standards and protocols to protect personal data.

To submit a request for employment verification, go to The Work Number web address at www.theworknumber.com.

For questions regarding the verification process, please contact The Work Number at 1.800.367.5690 for assistance.

Cooper University Hospital: To arrange for interpreter services Monday through Friday from 8:30 a.m. to 5 p.m., please call the Linguistics Department at 856.342.2751 or via email at Linguistics@cooperhealth.edu. For interpreter services at all other times, please call the Hospital Operator at 856.342.2000.

Cooper University Hospital Cape Regional: 

Cooper University Hospital: Click here for more information about having your baby at Cooper University Hospital in Camden.

Cooper University Hospital Cape Regional does not provide obstetrical services.

All patients may request copies of their health records free of charge via MyCooper or by mail, or for a small fee by using our online records request system. To learn how to submit a request for your medical records, please visit our Health Record Requests page.

To access your myCooper account, please visit my.cooperhealth.org.
To sign up for myCooper, please click here.
If you have a question about myCooper or are having trouble accessing your account or signing up, please email mycoopersupport@cooperhealth.edu.

If you know the full name of a patient who has been admitted, to speak with a hospital representative who will connect you to their room. If the patient you are attempting to reach has been admitted to the trauma unit, a hospital representative will not be able to connect you to them. They can, however, provide general updates on their condition. 

Cooper University Hospital: Call 856.342.2000 and select option #2.

Cooper University Hospital Cape Regional: 

You can update your personal information such as name, address, phone number and email address in MyCooper or by calling the Patient Access Center at 800.8.COOPER (800.826.6737). 

For the Standardized Patient Program please contact the Dean of Student Affairs and Admissions of the Cooper Medical School of Rowan University. You can reach the office by calling the school’s main number at 856.361.2800.

For available transportation services for patients in New Jersey click here.

Please fill out the Contact Us form below and a Cooper representative will be in touch regarding your inquiry. Please be advised that responses may take one to two business days depending on the complexity of your issue and/or the volume of emails received. In addition, we cannot provide medical advice or patient information via email. If you are seeking medical advice, please call 800.8.COOPER (800.826.6737) to schedule an appointment with one of our health care professionals. If you are having an emergency, please call 911.

Please visit our Supplier Gateway or email purchasing@cooperhealth.edu with any questions or concerns.

To volunteer or to learn more about Cooper’s volunteer programs, click here.