Visitation Guidelines and Hours

Visitors are very important to the healing process of our patients. When it is safe, we want visitors to be there for our patients.

The ongoing COVID-19 pandemic requires us to limit visitation in order to reduce the spread of this virus and to keep our patients, visitors, and team members safe. We work very hard to balance the needs of our patients and their families with the safety of all concerned.

Please remember these measures were created to protect our patients, visitors, and team members. For questions and more information, please contact the Cooper location you wish to visit or contact Patient Relations at 856.342.2432.

Location

Hours and Number of Visitors

COVID-Positive Patients, any location

No visitors*

Inpatient Medical/Surgical Units

9 a.m. to 9 p.m.

Roberts Pavilion (private rooms): Two visitors per room*

Kelemen Pavilion (semi-private rooms): One visitor per patient*

Critical Care: ICU, TSICU, K3, CCU

9 a.m. to 9 p.m. (with break from 6:30 p.m. to 7:30 p.m.)

Two visitors*
(Up to six visitors for end-of-life visitation)

Behavorial Health

No visitors*

Hospice/Comfort Care

9 a.m. to 9 p.m.

Up to two visitors*

Emergency Department

One visitor for length of ED stay*

Trauma Admitting

One-time visit not exceeding five minutes.* Requires security escort and hospital-grade face mask.

Clinical Decision Unit

9 a.m. to 9 p.m.

Two support persons*

Labor and Delivery

Two support persons for duration of birth parent’s stay. One doula (must be the same doula) for duration of birth parent’s stay.*

Mother-Infant Unit

Two visitors/support persons may be identified for visitation, but only one may be in the room at any time.*

First support person has 24/7 access

Second support person may visit from 11 a.m. to 9 p.m. 

Pediatrics and Pediatric Intensive Care

24/7 for one parent

Two parents/visitors per day, one at a time*

Second visitor may visit from 9 a.m. to 9 p.m.

Neonatal Intensive Care

24/7 for parents

Two designated parents/visitors per day*

Surgical Access Center

One support person for duration of the surgical experience*

Outpatient Offices and Procedures

No visitors*

*Limited exceptions may be made for patients who are under 18, have special needs, are in end-of-life situations, or are critically ill or injured. Please speak with your care team or contact Patient Relations at 856.342.2432.

Visitation Guidelines

Visitation is an important part of our patients’ comfort and well-being. To ensure our patients receive the rest and care needed for recovery, we are asking visitors to observe the following visiting guidelines.

  • Visiting hours are limited.
  • All visitors must be 18 years or older. Rare exceptions may be made. Please check with your care team. 
  • All visitors must wear masks that will be provided by Cooper, not their own masks. Visitors who do not wear the mask provided will be required to leave.
  • All visitors will undergo a symptom and temperature check upon entering Cooper facilities. If the visitor fails the screening, the visitor will be offered to communicate with the patient through phone calls, FaceTime, Skype, or other remote methods as appropriate, but will not be allow to stay in the facility.
  • All visitors must wash their hands or use hand sanitizer before visiting a patient.
  • Visitors must remain in the patient’s room throughout their visit, except when asked by a Cooper team member to move to another location due to procedure or other reason.
  • No flowers or live plants are permitted in patient rooms.

General Guidelines

  • Visitors to the hospital must obtain a visitor pass from the information desk in the main lobby. 
  • Visitors are expected to respect the established visiting guidelines of each clinical area.
  • Cooper is a smoke-free campus. We ask that all visitors refrain from smoking while visiting any of our campus locations.
  • We request that visitors be sensitive to the needs of other patients and families by speaking softly, showing consideration to all, and respecting individuals around them.

If you have questions or concerns, please contact Patient Relations at 856.342.2432 and they will do their best to assist you.

Updated June 6, 2022